SOCIOCULTURAL IMPACT OF BRAND COMMUNICATION CAMPAIGNS: POSITIVE PRACTICE
Abstract
Currently, in modern society, the purchase of certain brands provides an individual with social interaction, serves to correlate their own actions with the actions of the desired social groups, brands serve as agents of socialization, and the possession of certain brands becomes a tool for joining certain communities and at the same time a means of distancing from other communi-ties. In addition, brands initiate the transformation of the existing value system in society. The article considers technological and socio-cultural changes leading to the formation of new post-material values in society. The purpose of the work is to identify a set of modern communication technologies that allow domestic companies to more successfully implement their own projects. To achieve this goal, the author solved the following tasks: technological and socio-cultural changes leading to the formation of new post-material values in society were considered; the relationship between the ongoing changes and the transformation of consumer behavior and marketing communications was shown; the positive practice of attracting attention to a particular social problem by a particular brand was identified and analyzed. As a result of the research, the author considered the communication campaigns of famous brands, which were able to change the society's views on behavioral models, consciousness and worldview of people. The author's contribution consists in highlighting, based on the analysis, the main social problems to which modern brand communications are devoted: problems of climate change (including environmental protection, maintaining sustainable development as a result of abandoning the use of plastic packaging, recycling, carbon neutrality, etc., reducing emissions, rational use of natural resources and the introduction of innovative practices and technologies, responsible consumption in general); problems of gender inequality; problems of stereotypes in the perception of appearance; problems of timely diagnosis of diseases and attention to the state of one's health in general. The result of the analysis was the identification of the necessary conditions for the success of the brand's communication campaign: connection with the brand's field of activity, its philosophy and values, the brand's own vision of ways to solve the social problem identified by it, etc., as a set of procedures (an interconnected sequence of actions) of communication technologies.
Keywords: brand communications, marketing communications, consumer behavior, social communication, socio-psychological values of consumers
References
Melnik T.I., Mushketova N.S., Maletina O.A. Transformation of Consumer Behavior on the Market of Educational Services under the Influence of Smart Technologies In book: "Smart Technologies" for Society, State and Economy. Publisher: Springer, 2020. Pp. 1605-1613. DOI: 10.1007/978-3-030-59126-7_175
Chayko I.V. Global Trends of Modern Social and Cultural Development // Vestnik Moskovskogo instituta lingvistiki. 2015. Vol. 1. Pp. 137-141. (In Russ.).
Social'no-kul'turnye trendy v dosuge, kul'ture, iskusstve [Socio-cultural trends in leisure, culture, art] (2013). Eurazian Union of Scientists. (In Russ.). URL: https://euroasia-science.ru/filosofskie-nauki/sotsialno-kulturnye-trendy-v-dosuge/?ysclid=lbq3skaqas750455054 (accessed on 20.06.2023).
Fedotova L.N. Reklama i svyazi s obshchestvennost'yu - opora na obshchestvennoe mnenie [Advertising and public relations - reliance on public opinion] / ZHurnalistika v 2022 godu: tvorchestvo, professiya, industriya: Materialy mezhdunarodnoj nauchno-prakticheskoj konferencii [Journalism in 2022: Creativity, Profession, Industry: Proceedings of the International Scientific and Practical Conference], Moscow, February 03-04, 2023. Moscow: Lomonosov Moscow State University Faculty of Journalism, 2023. Pp. 234-235. (In Russ.).
Melnik T.I., Mushketova N.S., Maletina O.A. Problems and Perspectives of the Youth Labour Market Development Taking into Account the Share Growth of NEET Generation // Lecture Notes in Networks and Systems. 2020. Vol. 110. Pp. 254-260. DOI: 10.1007/978-3-030-45913-0_29
Melnik T.I., Maletina O.A. Museum Dialogue as an Important Component of Marketing Communication of a Brand / IOP Conference Series: Materials Science and Engineering: 1st International Scientific Practical Conference "Breakthrough Technologies and Communications in Industry", BTCI, Volgograd, November 20–21, 2018. Volgograd: Institute of Physics Publishing, 2018. DOI: 10.1088/1757-899X/483/1/012050
Chebotareva S.S. Vliyanie brendov na formirovanie obraza zhizni lyudey [The impact of brands on shaping people's lifestyles] // IN SITU. 2015. Vol. 5. Pp. 47-50. (In Russ.).
“Byt' v pomoshch'”: kak brendy vystraivayut svoyu social'nuyu rol' ["Being of service": how brands are aligning their social role] (2023). RBK. Trends. (In Russ.). URL: https://trends.rbc.ru/trends/innovation/60ad27cd9a79478ca70a61c8%20%D0%B8%20%D0%
A0%D0%91%D0%9A (accessed on 20.06.2023).
30 samykh ekologichnykh kompaniy Rossii [30 most environmentally friendly companies in Russia] (2021). Forbes. (In Russ.). URL: https://www.forbes.ru/biznes-photogallery/422011-30-samyh-ekologichnyh-kompaniy-rossii-reyting-forbes?ysclid=lg52g6or1i204253691 (accessed on 27.06.2023).
Effie Awards Russia 2022 (2022). Sostav. (In Russ.). URL: https://winners.effie.ru/2022?show=all (accessed on 27.06.2023).
Lego to remove gender bias from its toys after findings of child survey (2021). The Guardian. URL: https://www.theguardian.com/lifeandstyle/2021/oct/11/lego-to-remove-gender-bias-after-survey-shows-impact-on-children-stereotypes (accessed on 27.06.2023).
Lukanina A. Kak brendy menyayut obshchestvo i zhizn' potrebitelej [How brands are changing society and the lives of consumers] (2019). Pro. (In Russ.). URL: https://pro.rbc.ru/news/5df204e59a79473a78d5b44c#_=_ (accessed on 27.06.2023).
Blagotvoritel'nost' vs skidki: kak e-commerce privlekaet klientov s pomoshch'yu socproektov [Charity vs discounts: how e-commerce attracts customers through social projects] (2021). Sostav. (In Russ.). URL: https://www.sostav.ru/publication/blagotvoritelnost-protiv-skidok-kak-kompanii-v-sfere-e-commerce-privlekayut-i-uderzhivayut-klientov-s-pomoshchyu-sotsialnykh-proektov-50673.html?ysclid=lfb1fglqmj757250436 (accessed on 27.06.2023).
About the Author
Tatiana I. Melnik – Cand. Sci. (Economics), Docent; Associate Professor, Volgograd State University, Volgograd, Russia. E-mail: melnikti@list.ru. SPIN РИНЦ 4177-9009. ORCID 0000-0003-0747-8253. Scopus Author ID 547407
For citation: Melnik T.I. Sociocultural Impact of Brand Communication Campaigns: Positive Practice // Beneficium. 2023. Vol. 4(49). Pp. 57-63. (In Russ.). DOI: 10.34680/BENEFICIUM.2023.4(49).57-63