OPTIMIZATION OF BUSINESS PROCESSES OF A MANUFACTURING ENTERPRISE BASED ON THE INTRODUCTION OF INNOVATIVE DEVELOPMENTS
Abstract
This article analyzes the role of innovative developments in the process of optimizing business processes. The relevance of this topic is due to the digital transformation of existing business models and the emergence of new technologies. The theoretical part of the article is based on a descriptive review of the literature on the subject of the article. Various well-known methods were used in the research process. Different approaches to the definition of the concept of "business process" are considered. The main goals and principles of business process reengineering have been studied. The Global Innovation Index (GII) in 2019-2023, calculated by the World Intellectual Property Organization (WIPO), was studied in order to analyze innovation activity in Russia. Rosstat data reflecting the level of innovation activity of Russian enterprises in 2010-2023 were studied and conclusions were drawn. The Internet of Things, which allows collecting and transmitting data without human intervention, was considered as one of the main innovative tools for optimizing business processes. The role of such innovative reengineering tools as artificial intelligence, Big Data technologies, and integrated management systems (ISMS) was also studied. The advantages that can be obtained by an enterprise if it implements these business process optimization tools are analyzed. Robotic Process Automation (RPA), algorithms, forecasting systems, chatbots, and virtual assistants are considered as the main areas of use of artificial intelligence. The integrated management systems that are most often used in domestic enterprises are briefly described: 1C: ERP system, Galaktika ERP System, Parus System. The article examines the influence of the company's personnel on the implementation of changes, including the types of negative attitude to changes highlighted by S. Heller and ways to overcome them.
Keywords: business processes, innovations, integration management systems, Internet of Things, artificial intelligence, optimization, reengineering, Big Data technologies
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About the Authors
Irina G. Mishchenko – Cand. Sci. (Economics); Associate Professor, Belgorod State Technological University named after V.G. Shukhov, Belgorod, Russia. E-mail: 79803294873@mail.ru. SPIN РИНЦ 5983-4310. ORCID 0000-0002-8991-3599
Angelina I. Fedorishcheva – Student, Belgorod State Technological University named after V.G. Shukhov, Belgorod, Russia. E-mail: lina.fedorishheva@mail.ru. SPIN РИНЦ 5758-1880. ORCID 0009-0007-6205-3457. ResearcherID LMO-1802-2024
For citation: Mishchenko I.G., Fedorishcheva A.I. Optimization of Business Processes of a Manufacturing Enterprise Based on the Introduction of Innovative Developments // BENEFICIUM. 2025. Vol. 1(54). Pp. 112-121. (In Russ.). DOI: 10.34680/BENEFICIUM.2025.1(54).112-121