THE STAGES OF PROJECT MANAGEMENT WITH IMPLEMENTED CONTROLLING AT THE HOUSING AND COMMUNAL SERVICES ENTERPRISE

Abstract

The results of the analysis of scientific publications and practical experience in the issues of the efficiency of the functioning of housing and communal services enterprises allow us to assert that today it is necessary to bring housing and communal services enterprises out of the crisis and reduce the cost of services provided by introducing the basic provisions of saving fuel and energy resources. The enterprise will work successfully only after the following: determining the main goals of the organization, compiling and implementing an organization management system based on the relevant regulatory and technical documentation, setting and implementing planning, recruiting and coordinating personnel, monitoring and controlling all business processes. The article describes the stages of production management at a housing and communal services enterprise. Controlling plays a particularly important role in the management process. The preparatory and production stages of the management process at the enterprise are shown. Examples of operational control of the work performed and automated systems with which the entire management process can be conducted are given. Using the IDEF0 methodology, it has been possible to model the business processes of the housing management of the city of Donetsk, presenting the "black box" model as a system in which only input and output values are visible. Based on the analysis of work, and in the course of the development of the housing and communal services enterprise, there is a constant need to adjust business processes. Rational optimization ideas can be offered by the executors of operations. Thanks to the use of a BPM system, any business process remains flexible to changes. The enterprise can adjust the order of work and create new processes at any time.

Keywords: business process, housing and communal services, controlling, sprint, management stages

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About the Author

Elena V. Soroka – Assistant, Donbas National Academy of Civil Engineering and Architecture, Makeyevka, The Donetsk People’s Republic, Russia. E-mail: e.v.soroka@donnasa.ru. SPIN РИНЦ 9929-7577. ORCID 0009-0001-0430-7582. ResearcherID IUM-4136-2023

For citation: Soroka E.V. The Stages of Project Management with Implemented Controlling at the Housing and Communal Services Enterprise // BENEFICIUM. 2023. Vol. 2(47). Pp. 69-74. (In Russ.). DOI: 10.34680/BENEFICIUM.2023.2(47).69-74